FAQs

Do I need a referral to see a podiatrist?

Most patients do not need a referral to schedule an appointment with Charles Zimmermann DPM. Some insurance plans may require one, so it’s a good idea to check with your provider before your visit.

What conditions do you treat?

We treat a wide range of foot and ankle conditions, including bunions, plantar fasciitis, ingrown toenails, Haglund’s deformity, and more. Visit our conditions treated page for the full list.

What services do you offer?

Our services include custom orthotics, diabetic foot care, fall risk assessments, and geriatric foot care. Visit our services page to learn more.

What should I bring to my first appointment?

Please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records. Visit our new patients page for full details.

Can I fill out my paperwork before I arrive?

Yes, our new patient forms are available online so you can complete them ahead of time.

Do you offer same-day or urgent appointments?

We do our best to accommodate urgent foot and ankle concerns as quickly as possible. Call (859) 296-4272 - Lexington Office or (859) 236-5140 - Danville Office and our team will work to get you in promptly.

Do you accept insurance?

We accept a variety of insurance plans. Contact our office and we’ll be happy to verify your coverage before your visit.

Where are your office locations?

We have two convenient locations serving . Visit our contact page for addresses and directions to each office.

What are your office hours?

Office hours vary by location. Please visit our contact page or call (859) 296-4272 - Lexington Office or (859) 236-5140 - Danville Office for hours at the office nearest you.

Do you treat diabetic foot care needs?

Yes, we offer comprehensive diabetic foot care, including regular screenings and preventive treatment.

Do you offer fall risk assessments for older adults?

Yes, our fall risk assessments are designed to help older adults reduce their risk of falling.

Do you offer custom orthotics?

Yes, we design custom orthotics tailored to your specific foot structure and needs.

Do you treat sports injuries?

Yes, we regularly treat overuse injuries such as stress fractures and tendonitis that come from running, sports, and repetitive activity.

Do you treat children?

We see patients of many ages, including children with conditions such as flat feet. Call our office to discuss your child’s specific needs.

Do you offer non-surgical treatment options?

Yes, most conditions are managed with conservative, non-surgical treatments first. Surgery is only recommended when conservative care hasn’t provided relief.

How do I schedule an appointment?

You can call (859) 296-4272 - Lexington Office or (859) 236-5140 - Danville Office or request an appointment online to schedule a visit at either of our locations.

What if I need to cancel or reschedule?

Please call our office as soon as possible if you need to cancel or reschedule so we can offer the time to another patient.

Do you treat toenail and skin conditions?

Yes, we treat conditions such as toenail fungus, warts, and athlete’s foot.

Can I meet the doctor before scheduling a procedure?

Absolutely. You’re welcome to meet the doctor and ask questions before committing to any treatment plan.